We see over the horizon.
We see over the horizon.
Are you ready for what’s coming next?
Are you ready for what’s coming next?
About
Pilgrim Partners, LLC is a consultancy to consultants. Since 2004, we’ve advised executive teams across professional, technology and support services companies on how to build and grow their organizations using our data-driven, market-based strategic approach.
We work closely with professional services providers as well as corporate clients, private investors and their portfolio companies to deliver strategic plans that support quality growth and expansion. Our plans and advice include business cases for investment, talent assessment, client engagement, and infrastructure and functional capabilities.
Approach
We’re different, and it shows:
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Services
Strategy. Planning. Performance.
Business Strategy
Leadership alignment, scenario planning, business and revenue model alignment, customer value assessments, geographic expansion, M&A integration
Strategic Planning
Market/industry sector analyses; customer, consumer, and purchaser research; market due diligence and competency expansion
Market Strategy
Assessments and plans for pricing, channels, competitive positioning, marketing campaign planning, and PR & communications strategies
Opportunity Assessments
Detailed service/product portfolio assessments and gap analyses
Growth Initiatives
Adjacent service market opportunities, core service expansion, geo market expansion, alliance and channel development strategies
Customer Evaluation
Independent assessment & analysis of client satisfaction, perceptions, value propositions and overall firm performance
Operations Performance
Assess, benchmark and model all aspects of operations and support infrastructure and functional staffing; process improvement, operational efficiency and effectiveness
Marketing & Branding
Develop and assist strategic messaging and positioning, integrated marketing campaigns, market research, thought leadership authorship and content development
ROI Studies
Proven methodologies and real-world results to improve firm performance, value identification, client services and services delivery
Industries
The industries we routinely serve.
Our real-world experience led us to provide advisement across a range of businesses, from professional and technology services companies to consulting practices and advisory firms. From promising startups, to well-formed, international standouts, we advise companies who need a strong partner to help achieve their goals.
Professional Services
Industry Consulting Practices
Technology Services
Support Services
Case Studies
Our proven experience.
Niche Strategy Firm
Business Strategy
A mid-sized, 15-year-old strategy firm needed a strategic plan for aggressive growth, with the intent to sell the firm within 3–5 years. Though the firm held a unique leadership position within a niche industry segment, it faced a number of challenges. Its business development and strategic account management processes were largely outdated and it was getting harder to win larger projects. A fresh approach to its value propositions and operational effectiveness was needed.
Global IT Provider
Marketing Strategy
A global IT provider was launching a new line of products and needed plans to develop and execute the integration and support services to ensure success. While the firm was familiar with key competitors of the new line of business, the product and service offerings were completely new to the firm. A comprehensive and winning marketing strategy for the roll-out of the new product line was required.
Payroll Services Provider
Strategic Planning
A leading payroll services company sought to expand its business in to a new financial services segment, in the face of significant challenges from major competitors. Pilgrim’s comprehensive analysis and advice empowered the senior management team with key inputs for the business model, including pricing models, service definitions and supporting documentation for the development of a detailed business case and marketing plan.
Healthcare Practice, Advisory Firm
Global Growth Initiative
Our client’s long-term strategic planning process identified the healthcare sector as a key global investment area. With Pilgrim’s help, they set out to establish a worldwide business plan that would include prioritized regional and country-market investment specifics and multi-year revenue goals. Vetting opportunities across all major subsegments of healthcare, the global practice’s plan would need to garner partner support. Pilgrim recognized that the plan would need to consider regulatory, political, policy, structural, cultural and competitive issues in each market, and would entail tremendous amounts of information for the partners to digest — a strategic investment and healthcare industry growth narrative would be needed for the investment to succeed.
Leading Management Consulting Firm
Market Due Diligence
A global IT provider was launching a new line of products and needed plans to develop and execute the integration and support services to ensure success. While the firm was familiar with key competitors of the new line of business, the product and service offerings were completely new to the firm. A comprehensive and winning marketing strategy for the roll-out of the new product line was required.
Business Consulting Firm
Operations Performance
A variety of problems arose within our client’s consulting operations and internal support functions as a result of its rapid growth. It needed to right-size its internal support services, improve performance, and ensure cost-effectiveness as the practice grew. Pilgrim conducted a top to bottom operations review and developed a performance improvement plan that identified priority areas, advised on urgently needed investments and new staffing/positions, kept costs in line, and improved the quality of services.
Contact
Let’s have a conversation.
Feel free to reach out to us anytime. We welcome new relationships where we can best serve you and your organization.
Office 781-237-4679
Mobile 781-929-2190
PO Box 812849
Wellesley, MA 02482
Based in Wellesley, MA, Pilgrim Partners, LLC delivers world-class advice, firm management guidance and operational support to executive teams in professional and technology services. Since 2004 we have helped our clients build and grow their businesses and practices using our data-driven, market-based strategic approach.
©2017 Pilgrim Partners, LLC. All Rights Reserved.